FREQUENTLY ASKED Questions!
Find the answer to all of our frequently asked questions. Please read through our FAQs page before ordering.
-
Yes! Your custom creation can be delivered to your event and set up upon arrival. Prices may vary depending on your location. Delivery is required for tiered wedding cakes.
-
All orders should be placed 2 weeks in advance. Orders placed in less than 2 weeks may be subject to a $50 rush fee. Cakes needed in 24hrs or less will incur a $75 fee in addition to the cake. Wedding cake orders can be placed 6-12 months in advance or as soon as possible.
-
Pick up Friday before 6:30 PM or Saturday after 6:30 PM.
-
Be sure to arrive with the air conditioning on at the time of pick up. Especially during warmer months. Place your cake on the floor of the passenger side. Do NOT place cakes on the seat or in anyone’s lap. Once you or your representative elects to pick-up and/or set up the cake, you assume all liability and responsibility for the condition of your cake once it leaves our care. We will not be held responsible for any damages.
-
Cakes should be refrigerated immediately after pick up and should not sit out for more than 2 hours. We recommend serving your cake at room temperature. Remove your cake from the fridge 1hr prior to serving to allow your cake to obtain it’s fluffiness. Store your leftover cake in an airtight container and place it in the fridge for same or next day consumption. Cakes can be stored in the freezer for up to 3 months. This will keep your cake moist once they have been thawed for consumption. You can never go wrong with having cake on hand.
-
Of course! Cake tastings are available to anyone who’s interested in sampling some of our most popular flavors. Our tasting boxes are priced at $40 for 4 flavors. Follow us on Instagram to get updates on cake tasting boxes that may be available during the week.
-
Unfortunately, we do not offer any gluten-free, dairy free or vegan products at the moment. Our cakes are made in an environment where nuts, egg, milk, gluten and other allergens may be present.
-
All orders require a 50% non-refundable retainer fee to hold your event date. This fee is due within 2 days of your invoice being sent. The remaining balance is due 1 week prior to your scheduled pick up date. Orders under $75 are due in full.
-
No, we do not cover our cakes in fondant at this time! All of our cakes are frosted and decorated in delicious Italian Meringue Buttercream. Some of our cakes may require small fondant decorations depending on the design.
-
Each custom cake is one of a kind! Meaning, no two are the exact same. Due to this reason, our pricing is determined based on size, details and design. Filling out our inquiry form is the best way to receive a quote on your custom creation!